A 360-degree assessment (feedback) is an evaluation system that collects feedback on an individual’s level of competency development from multiple sources who work closely with them. These typically include colleagues, supervisors, subordinates, and clients. The collected feedback is used for development and learning.
The 360-degree assessment system provides a comprehensive view of an individual’s strengths and areas for development, based on self-assessment and feedback from others.
Feedback gathered from different evaluators offers valuable insights into an individual’s skills and behaviors. The person requesting feedback first completes a self-assessment questionnaire and then requests feedback from 6–10 other evaluators using the same questionnaire.
Once the assessments are collected, results are presented in a 360 Feedback Report, which highlights differences between self-ratings and ratings provided by colleagues, supervisors, and subordinates. These differences form the basis for analysis and planning further development activities.
It is essential that the 360-degree feedback process is conducted carefully and fairly. Communication must be planned before, during, and after the assessment. Evaluators should be encouraged to provide objective and constructive feedback, and their anonymity must be protected.In addition to receiving the report, the assessed individual should be provided with support in setting development goals based on the results.
How to Implement a 360-Degree Assessment System?
Our experience in creating, developing, and applying competency models—as well as conducting 360-degree feedback assessments in large and medium-sized organizations—ensures a successful project. We can design a new competency model and questionnaire for you, you may use our existing competency models, or we can develop a 360-degree assessment questionnaire based on your own competency framework.
How We Can Help?
Developing competency models (leadership or key competencies) and assessment questionnaires
Preparing assessment questionnaires based on an existing competency model
Managing the 360-degree feedback project, including implementation of our partners’ online solutions
Training teams to conduct 360-degree feedback assessments
Conducting individual feedback sessions and supporting the setting of development goals
Training managers to lead one-on-one discussions with team members about their assessment results
